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creditor retakes old debt from CA
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Posted by Nancy (207.7.95.188) on April 30, 2002 at 11:26:16:
back in 1992 I went delinquint on a Citibank account. In 1996, I was contacted by a CA and established a payment schedule that I was making until just last month. My balance is still $1790. I had called the CA last week because I was ready to settle for 50% of the balance. I was informed that effective 03-04-2002 the account had been "taken back" by Citibank. I asked for a phone number or address in order to take care of this matter. I was given a regular, long distance # that was busy for a few hours.
I called the 1-800# from the 800 directory and was hooked up with some collections desk. I could hardly understand the person's accent. I was curtly informed that I could settle for $1235 if I gave her my check accnt # and the check would be postdated in 10 days. She said she did not have to send or fax me any documentation.("Citibank is not required..") My alternative was to do 20% now and 10 more payments, all postdated. I was refused any written documentation, even confirmation of balance. I was told that my previous payment arrangement was unacceptable and I would be charged 24% interest.
I found the way I was treated extremely abusive and hostile--I was on the verge of tears for days.
Do I have any recourse? I have no address to send $.
Obviously, its no longer on my CR. Thanks for any input.
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