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CA Reneging on Deletion Letter


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Posted by Kimberly (205.154.150.130) on June 13, 2002 at 16:53:26:

I have a old utility account that I arranged to have a deletion letter done through CA after I payed it. The CA rep agreed to only do this if the utility co called them and requested it. After several calls I got the utility co to call the CA, only to find out that the CA Rep was representing herself as a Manager and her boss declined to do the letter now. What can I do, I have paid the account and want to get this deleted. Who can I contact to leverage this?


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