Re: Does a Business have a time limit to dispute charges?

Posted by Cee Bee on October 17, 2000 at 05:12:58:

In Reply to: Does a Business have a time limit to dispute charges? posted by Brenda on October 17, 2000 at 05:10:30:

: I just received a phone call from a merchant I
: purchased merchandise from in 11/99. They claim
: that there is a small balance owed on merchandise
: I ordered and charged.
: This is 6 months later...Is there a statute of
: limitations on them reporting or requesting a
: claim like this?
: I would sure appreciate some input...this seems
: a bit ridiculous to me especially in light of
: the fact that I do not know one business that
: would ship items without first receiving approval
: from the credit card being used.
: Thanks

Ask them to write you a letter describing
the details of the transaction and why they
believe you owe them money. If they made an
accounting mistake and charged you less, then
the correct action is to pay them the difference.
We all make mistakes. A sales agent can ring up
69.99 instead of 96.99. It will go through but they
charged you too little. If it is not legit, you
wont hear from them again. Keep a copy of the
letter you write them and their response. Also
dig up the card receipts in case they persist.
Good Luck

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