Re: Credit card payment authorizations
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Posted by Linda (65.120.51.3) on July 16, 2002 at 02:36:42:
In Reply to: Credit card payment authorizations posted by JOSE O. RIVERA on July 15, 2002 at 18:51:54:
I can understand their thinking - our authorization was for monthly fees, not annual fees. However, apparently they have not made that clear. They have a customer service problem, IMO. If it were me, I would try a letter to their corporate management or executive offices. I would pay what they say I owe now, and then appeal to their executive offices to have the late or penalty charges credited, because this a misunderstanding. Linda
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