Re: A BIG Thank You to WhyChat and Scott......

Posted by Linda (65.120.51.214) on August 21, 2002 at 12:52:04:

In Reply to: Re: A BIG Thank You to WhyChat and Scott...... posted by scott on August 21, 2002 at 12:17:34:

Exactly! It also helps if they suspect you have a lawyer. I always try the innocent consumer approach first, and then the letter that sounds like an attorney wrote it. Works wonders!!! They don't care if they trample a consumer's rights, but they don't want to encounter an attorney.

Linda

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