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stay away from Gateway!!


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Posted by kdmbug (205.188.209.12) on October 15, 2002 at 19:24:33:

Their company must be run by idiots. I financed a computer through them and never had no problem, until I decided I wanted to trade my old one in for a new one. They sent me the wrong one, then another and another and finally I told them "Cancel my Order" Next day UPS driver has another one! I said send it back! Now my account is completely screwed up! I've called probably 50 times in 3 months to have the account adjusted back to my $61.00 a month payment. My balance was $450.00. Now they want the whole amount. One day they tell me it's been staightened out then the next "oh, your account has been sent to collections." Gateway says "Call Citibank (takes care of their fianance plans) Citibank says "Call Gateway" These people are unbelievable!!! No one can get anything straight......everytime I call they tell something different. At one point they even told me they didn't receive the computers I had returned....I said "I'm calling a lawyer. All I want is to pay off my remaining balance at $61.00 per month....but noooooooo today they're telling me the credit bureau's are being sent adverse information. OMG Take my advice and do not do business with this company. I hope Gateway goes under.


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