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Re: Ok so im becomming a debt collector


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Posted by holly (65.31.87.117) on January 22, 2003 at 22:40:10:

In Reply to: Re: Ok so im becomming a debt collector posted by kelly from nevada on January 22, 2003 at 22:27:42:

Kelly..

You made some very good points.. there are far to many ##$#@$%% tyoe bill collectors out there.. those are the ones that get fired.. if they don't quit first.. they usually do... could you stand getting hung up on 80- 125 times a day>> it's their fault and the mgr/sup that allows it... Most often when a collector is term'd because they don't hit a goal it's becual the coll uses strong arm tactics.. We have become a service sector industry.. we demand service.. even from our bill collectors.. Unfortunately, most agencies only have 10-15% of their staff that are intelligent enough to even be on the phones... another 70 percent ... will try the further action stuff and get a few hits and misses.. the rest don't even make 90 days.... The industry it self has not done much to dispell the perception of the industry.. never mind the collectors.. there are tooo many mgrs that make telemarketeers.. look good :)


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