Help with contacting NextCard
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Posted by Dawn
(166.50.80.8) on January 24, 2003 at 11:46:57:
My boyfriend and I are applying for a loan to buy a house. In order to get the loan I need to close a credit card so that my score goes up. I have a visa through NextCard. I got it in 2001 and have never used it. It shows on my credit report as being open. I have called the number on the back of the card and when it asks me to enter my cc number it tells me it is not a valid number, gives me three tries at it and then hangs up without giving me the option to talk to a person. I found a website for Merrick Bank that says that my account was purchased by them from NextCard because NextCard was having financial difficulties. I called them, and they have no record of my account or me. I am at a loss. I need to close this card. But I cant find anyone to talk to about it. Does anyone have ideas of how to go about this?
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