Re: LTD Financial Services
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Posted by scott (65.25.99.145) on May 07, 2003 at 21:58:08:
In Reply to: LTD Financial Services posted by Mickey on May 07, 2003 at 21:51:10:
Here we go again. another crap CA in bbb care program. I wonder who they paid off because they are rackin and stackin the complaints.
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L T D Financial Services, LP
7322 Southwest Frwy, Ste. 1600
Houston, TX 77074
(Yahoo Map)
General Information
Original Business Start Date: December 1993
Principal : Ms Lenore L Hankins Ext 2152 Executive Administrator
Phone Number: (713) 414-2100
Fax Number: (713) 414-2138
Email Address: lhankins@ltdfin.com
Membership Status: Yes
Type-of-Business Classification: Collection Agencies The information in this report has either been provided by the company, or has been compiled by the Bureau from other sources.
BBB Membership
This company has been a member of this Better Business Bureau since February 1995. This means it supports the Bureau's services to the public and meets our membership standards.
Program Participation
This company participates in BBB CARE. This means the company has agreed to use special procedures including mediation and arbitration if necessary to resolve complaints.
Nature of Business
This company is a full service credit & collections company providing services to major credit grantors nation-wide..
Customer Experience
Based on BBB files, this company has a satisfactory record with the Bureau. To have a "Satisfactory Record" with the Bureau, a company must be in business for at least 12 months, properly and promptly address matters referred to it by the Bureau, and be free from an unusual volume or pattern of complaints and law enforcement action involving its marketplace conduct. In addition, the Bureau must have a clear understanding of the company's business and no concerns about its industry. When evaluating complaint information, please consider the company's size and volume of business. The number of complaints filed against the company may not be as important as the type of complaints and how the company handled them.
Closed Complaints
Number of complaints processed by the BBB in last 36 Months: 139
Number of complaints processed by the BBB in last 12 months: 57
Complaints Concerned
Refund or Exchange Issues: 1
Outcome of the complaint -
Resolved: 1
Contract Issues: 2
Outcome of all complaints -
Resolved: 2 Customer Service Issues: 13
Outcome of all complaints -
Resolved: 12; Company made good faith effort to
Resolve: 1 Credit or Billing Issues: 123
Outcome of all complaints -
Resolved: 93; Company made good faith effort to
Resolve: 30
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