suit against sherman-----almost
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Posted by duke
(209.136.134.140) on July 07, 2003 at 09:31:00:
Hello again, I have to report on Sherman again. I have sent three letters (last one being the estoppel with threat to sue). All three green cards have been signed and sent back to me. The last one I received was dated June 10th. I have since filed with the FTC and the BBB. The BBB just sent me an email stating that they still have not received a response. Short questionnaire asking if the “company been in contact with you?” was the one sent. They gave them 20 days to respond. They also gave me a number in Houston for the small claims court. I have had NO contact with them other than the letters. What is my next step? Do they ever settle? Check this out: Closed Complaints Number of complaints processed by the BBB since the firm's BBB file was opened in December of 2001: 88 Number of complaints processed by the BBB in last 12 months: 45 Complaints Concerned Refund or Exchange Issues: 1 Outcome of the complaint - Resolved: 1 Customer Service Issues: 3 Outcome of all complaints - Resolved: 2; Company made good faith effort to Resolve: 1 Credit or Billing Issues: 84 Outcome of all complaints - Resolved: 52; Unresolved: 13; Delayed Resolution: 1; Company made good faith effort to Resolve: 18 Thanks very much for you help. Duke
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