Help with Direct merchants Bank
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Posted by Michael (67.66.192.189) on September 03, 2003 at 06:48:16:
My girl friend has a direct merchant credit card that she has had for ten years now. We asked for me to be added as an authorized user so I could speak in her behalf and nothing more. They sent a form to do that. She signed it and from the way the form read, I was supposed to sign it, and I did. I was not clear that my signing it made me become a co-owner not an authorized user. We had sealed it up but did not send it because we decided not to do it. It somehow got shuffled in with the bills going out and was sent. I was aware of this when I received a second card in the mail. I called them to inquire and they said that I was a co-owner and it will go on my credit. They are refusing to fix the mistake and will only remove me if the debt is paid off first. Even though I explained this was not our requested action, they will not fix the problem and are holding me as joint responsible owner of the account. What recourse do I have, if any to force them to remove me from the account and to restore her account to original state?
We live in texas but I do not know where to look for info to cover this kind of thing.
Thank again for any advice you can give
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