Re: Citibank Quicken Visa and Download Problems

Posted by karen Grothe (68.55.146.7) on October 19, 2003 at 18:20:12:

In Reply to: Citibank Quicken Visa and Download Problems posted by Mickey on August 12, 2003 at 23:24:43:

Yes, and I'm embarassed to say that we are just now realizing it. I have gone back as far as April and have found missing tranactions. After talking to Citibank about it and finding out that they have indeed fixed the problem I am still having the problem that the transactions are showing up in the reconciliation screen but are not showing up in the Quicken Software. Citibank has told me that this is a software problem and that I will be charged by Quicken if I call them for help. I can't find anything on the Quicken knowledgebase so have come to the web to find out if anyone has a solution.

Did you get any resolution?

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