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Re: Can't get a collection lawyer to give me my acct. balance


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Posted by bassb (24.130.241.37) on November 13, 2003 at 22:40:35:

In Reply to: Re: Can't get a collection lawyer to give me my acct. balance posted by Why Chat on November 13, 2003 at 18:01:57:

I also have an attorney's office calling on behalf of chase manhattan bank for a mastercard account. I asked if they could verify what my actual balance due and the last pymts I have made to Chase as the amt owed on their letter seemed quite high. I also asked they had *cease & destist& from any phone contact with me but in reciept of my letter, I got a call the next day saying they dont have the access to my account information and that they need to proceed on this immediately, they cannot waste any further time.

So it had irked me each time I asked for written proof they refused to provide it and that I had continued to rec'd maybe anywhere from 2-3 messages a week from them.

Finally I spoke to someone today after they had attempted to call me at 7:00am, I later called them back and asked what my options were and what my balance was, the balance that he quoted on the phone is now higher than what is in the original letter they sent to me. I asked then if I could get a copy of my options in writing and then he said he cannot since we have not agreed on anything and they are not in that line of customer service.

So, what should I do? Any advice?



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