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Request validation or ignore the CA? (OC=MCI Worldcom)


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Posted by TJF (152.163.252.134) on January 10, 2004 at 18:34:06:

NY State. Recently I received a letter from a CA attempting to collect a debt owed to MCI Worldcom from approx. 2 years ago for cellular services.

My beef w/MCI is that when I had the cell phone, I would receive bills 3 - 6 months late (MCI had well-known past billing problems) and each bill would instruct me "not to pay this bill, another corrected/updated bill would follow". This went on for 2 years. Also, each bill would have a customer service number that was either defunct or busy 24 hours a day.

Additionally, MCI, without my knowledge, changed my free anywhere/nights and weekends plan to not free.

When I finally received THAT bill and notice of change in my plan, it was many months later. I was billed for all domestic and long distance calls made at nights and on weekends without my knowledge or consent.

I complained to MCI to no avail. I e-mailed my complaints to their headquartes. No response was ever received.

Now, I get a collection letter from a CA. I own a home and am a struggling self-employed . Do I ignore this letter or do I send a request for validation of debt, or what??

Thank you.


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