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Re: Never call them and never say anyting. Bad mistake!
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Posted by Bob on April 25, 2001 at 03:44:43:
In Reply to: Re: Never call them and never say anyting. Bad mistake! posted by JT on April 16, 2001 at 14:51:09:
Yes, they ARE in the letter-sending business. That is one of the two main things that collection agencies do (along with those phone calls.) The person you spoke with on the phone is just a low-level collector who just wants to run through as many accounts as possible, as fast as possible, with the minimum fuss and complication. They are calling to make a demand, NOT to help you, or to get into minute historical details, etc. So if you show resistance, and they don't think that their direct demands are getting a clear positive response, then they want to stop wasting their time, and get on with the next demand call to another debtor. If you want clearer information, then write a letter to the collection agency, explaining what you want. Do NOT make any promises to pay! Just say that you don't recognize the debt, and that you need to know where it came from. If you don't have an address for them, then call them up (from a payphone), without mentioning your name or account info, and ask. If these people won't give you a clear explanation, then maybe you should just tell them that, as per the Fair Debt Collection Practices Act, you are ordering them to stop their demand calls. There is an article called the "Collection Agency FAQ" in the "Credit Problems" section on this site, which you should read. <------- The link is over there.
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