Verizon wireless woes

Posted by Old lurker (24.218.224.212) on April 18, 2004 at 18:20:34:

I went to the store friday to get an all new contract. *Family share 1200* with 3 lines and 3 new phones.

WELL! MY GOD! $3000 deposit required for new activation. that is $1000 on each of 3 lines. WOW!
The sales rep wasn't too helpful. He offered run my credit again. One inquiry in my file is enough, thank you.

So I sent VZW this email:

I was just at your "Somewhere in M.A." store to buy new
service and phones. I was told I would need a $1000 deposit per line!
WoW! I want to know why? I could do a $200 deposit but $3000! WoW! It
would be cheaper to pay a whole year of service ahead of time and full
price of phones but the sales rep said I would still need to make the
deposit. What gives?

I just recieved this response:

Thank you for contacting us regarding our security deposit policy.

Verizon Wireless checks the credit of all potential customers. We believe the
deposit we requested is fair and reasonable, considering the expenditures and
risks incurred in the wireless industry with new accounts. Your application was
processed by an automated system that reviews credit information provided by
consumer credit bureaus. The information we received in processing your
application unfortunately did not enable us to approve your request for service
without a security deposit.

bla bla bla it goes on from there. they did include the phone no. of there credit dpt.

I'll give em a call tommorow and see if I can cut a deal.

I think I owe Regular verizon $60 or something from a land line phone 3 years ago. also I belive they pull TU in M.A. and my TU file looks pretty good these days.

Does anyone know if VZW holds old debt info from regular verizon against you?

Old lurker

Follow Ups:

• are you serious? **pulling out hair** catballou 04/19/04 (0)
• Re: their reply to my email, old lurker Old lurker 04/19/04 (1)
• their reply to my email, old lurker catballou 04/19/04 (2)
• The letter would go something like this. Old lurker 04/19/04 (0)
• I called the VZW credit dept Old lurker 04/19/04 (0)
• lol catballou 04/19/04 (1)
• emailed it catballou 04/19/04 (1)
• old lurker catballou 04/19/04 (0)
• Re: Verizon wireless woes julie 04/19/04 (0)
• Re: Verizon wireless woes Old lurker 04/18/04 (1)
• Re: Ooops! here it is. catballou 04/18/04 (0)
• Ooops! here it is. Old lurker 04/18/04 (3)
• Re: Verizon wireless woes J Kelly 04/18/04 (0)
• Complete email message and address Old lurker 04/18/04 (2)
• Re: Verizon wireless woes catballou 04/18/04 (3)

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