Privacy Manager

Posted by Paul (207.44.154.35) on February 04, 2004 at 19:03:49:

In Reply to: Re: Debt collectors not using caller i.d. posted by MBNA Misery on February 04, 2004 at 18:25:24:

Privacy Manager is a telephone service offered that screens your calls so collection agencies calling on predictive dialers which don’t transmit caller id information never even rings. This information was taken from Southwestern Bell’s Website. It’s an add on service to caller id and usually costs about $3-5 a month in addition to caller id charge. Call 1-888-560-9299 for a demonstration of how it works.
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Stop unidentified callers - before your phone ever rings! And don't talk to them unless you want to! Privacy Manager is a new call screening service that works with Caller ID to identify all incoming calls that have no telephone numbers provided and which are identified as Anonymous, Unavailable, Out-of-Area, or Private, and makes callers identify themselves in order to complete the call. You will know who's calling and have four options for handling the call. To hear a demonstration of the service, you may call 1-888-560-9299.

Here's how it works:
When a call comes through as "anonymous", "unavailable", "out of area" or "private", the caller will go through a series of self-identifying prompts before your phone even rings. The caller will hear:
"The person you are trying to reach does not accept unidentified calls. Your Caller ID was not received. To enter an access code, press 1. Or, to record your name so that we may announce your call, press 2."

If the caller announces his or her name, your phone will ring and "Privacy Manager" appears on the Caller ID box. You will know that this is a screened call and will have four options to handle the call:
Accept the call
Reject the call: "The person you are calling is not available at this time. Please try again later."
Send the call to CallNotes or an answering device.
Send a solicitor's rejection: "Attention! Phone solicitors - Please add this person's name and telephone number to your Do Not Call list. The person you are calling does not accept phone solicitations."

Callers with blocked numbers will be given the option to unblock their number for just this call, and the call will be connected.
You can provide frequent callers whose numbers are unidentified with an access code which will allow people who enter them to ring through to your phone without recording their name. Each access code must be ten digits long. We suggest using the area code and telephone number of the person who'll be using it. This makes it easy for the caller to remember and easy for you to recognize.

Call Forwarding forwards your Privacy Manager options to your forwarding location regardless if forwarding location has Privacy Manager.

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